Reference

Privacy Policy

We collect, use, and protect your information to run your bukit77 account, process deposits and withdrawals through DANA, OVO, and GoPay, and keep your sessions secure. This policy explains what we gather, how we handle it, and the choices you have.

Account dataPayment detailsDevice infoCookiesYour rights
bukit77 Privacy Policy
SECURITY AND CONTROL

How We Protect Your Information

We encrypt your data in transit and at rest, restrict internal access to authorized personnel, and monitor systems for unusual activity. You control your communication preferences and can request deletion once regulatory retention periods expire. Below are the key measures and rights that govern your privacy on bukit77.

Data Security

All account and payment data moves over encrypted connections. Passwords are hashed and never stored in plain text. Our servers sit behind firewalls and intrusion-detection systems that alert us to suspicious access attempts.

Cookie Management

We use session cookies to keep you logged in, functional cookies to remember language and currency, and analytics cookies to see which games and pages are popular. You can block or delete cookies in your browser, though some features may not work without them.

Data Retention

We keep your account records and transaction logs as long as your account is open and for a defined period afterward to satisfy audit and legal requirements. Once that period ends, we delete or anonymize your information so it cannot be traced back to you.

Your Rights

You can request a copy of the data we hold, ask us to correct mistakes, request deletion where local law allows, and opt out of marketing messages. Contact support with your username and request type; we will verify your identity and process it within the timeframe local regulation requires.

CONTACT US

Privacy Questions and Requests

If you want to review, correct, or delete your information, or if you have questions about how we handle your data, reach us through live chat or email. We aim to respond within a few business days and will walk you through the verification steps needed to complete your request.

Team online

Live Chat

Open the chat widget in the lobby and choose the privacy or account topic. An agent will verify your identity and help you submit a data request or answer policy questions in real time.

Email Support

Send your request to our support email from the address registered to your account. Include your username and a brief description of what you need—access, correction, or deletion—and we will reply with next steps.

Account Settings

Log in and visit the privacy section under account settings to update communication preferences, review the data categories we hold, and download a summary of your activity where the feature is available.

Privacy Policy FAQ

We collect your name, email, phone number, date of birth, and the payment method you link—DANA, OVO, or GoPay. We also log IP address, device type, browser, and session activity to secure your account and improve the platform.

We share data only with payment processors to complete deposits and withdrawals, with service providers who help run the platform under confidentiality agreements, and with regulators or law enforcement where local law requires disclosure. We do not sell your information.

We retain your records while your account is active and for a period afterward to meet legal and audit obligations. Once that retention period ends, we delete or anonymize your data so it cannot be linked back to you.

Yes. Contact support through live chat or email with your username, and we will provide a summary of the data we hold. Depending on your jurisdiction, you may also download an account report from the privacy section in settings.

Log in and request account closure through the settings menu, or contact support with your username and a deletion request. We will verify your identity, close the account, and delete your data after the mandatory retention period local law requires.

We use session cookies to keep you logged in, functional cookies to remember your language and currency, and analytics cookies to measure game popularity and page views. You can block them in your browser, but some features may not work without them.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.